Convention

Speakers

*Titles omitted, listed in no particular order *Speakersʼ positions are as of March 9, 2026

The detailed program will be announced in due course.

Keynote Speech

Title: "The Third Wave of Anime and Manga Expansion: The Future of Experiential Business Cultivated by Retail."

Atsuo Nakayama

Atsuo NakayamaEntertainment Sociologist
(Japan)


Super Session

Akio Nitori

Akio NitoriChairman and Chief Executive Officer, Nitori Holdings Co., Ltd. (Japan)

Malina Ngai

Malina NgaiGroup CEO, AS Watson Group
(Hong Kong)

Akio Yoshida

Akio YoshidaDirector, President and Representative Executive Officer, AEON Co., Ltd. (Japan)

Vichai Kulsomphob

Vichai KulsomphobChairman of the Executive Committee and CEO, Saha Pathana Inter-Holding Public Company Limited (Thailand)


Themed Session

Session 1Theme: "The Universal Value of Retail - Japanese Tradition and the Customer-First Principle"

This session will explore timeless principles for sustaining retail businesses, drawing on traditional Japanese philosophies such as Sanpo Yoshi—good for the seller, good for the buyer, and good for society—and Jiri Rita—benefiting oneself and others. We will also highlight the unique strengths of Japanese companies, which continue to refine their craftsmanship, ingenuity, and creative problem- solving skills honed through hands-on experience.

Junichiro	Otsuki

Junichiro OtsukiPresident, Head Office, Kongo Gumi Co., Ltd. (Japan)

Toshiyuki Hosoya

Toshiyuki HosoyaPresident and CEO, Isetan Mitsukoshi Holdings Ltd. (Japan)

Mitsuhiro Kurokawa

Mitsuhiro KurokawaChairman, Toraya Confectionery Co. Ltd. (Japan)

Kiyoko Niwasaki

Kiyoko NiwasakiPresident, WAKO Co., Ltd.
(Japan)

Kentaro Fujiwara

Kentaro FujiwaraDirector, Representative Corporate Executive Officer, President and CEO, Shiseido Company, Limited (Japan)

Session 2Theme: "Strategies and Case Studies of Domestic and International Retailers Tackling Social Issues"

This session will explore how retailers are responding to a wide range of social challenges and changes, including the rise of Generation Z, the growing acceptance of diversity and inclusion, rapid population aging in some countries, urban issues, and climate change.

Seiichiro Ishibashi

Seiichiro IshibashiPresident, York Holdings Co., Ltd. (Japan)

Reiko Kojima

Reiko KojimaDirector, Senior Managing Executive Officer, CWO, General Manager, Wellbeing Promotion Department, MARUI GROUP CO., LTD.
(Japan)

Ayumi Ishikawa

Ayumi IshikawaPresident and CEO, SHIBUYA109ENTERTAINMENT Corporation (Japan)

Teruyuki Omote

Teruyuki OmotePresident and CEO, LUMINE Co., Ltd. (Japan)

Molly Fong

Molly FongFormer CEO, InNature Berhad / Chair of the ESG Committee, Malaysia Retailers Association
(Malaysia)

Phyoe Min Kyaw

Phyoe Min KyawChief Executive Officer, City Mart Holdings Co., LTD, CITY Holding LTD. (Myanmar)

Alice Liu

Alice LiuPresident & CEO, Golden ABC Inc. (Philippines)

Tatsuo Odani

Tatsuo OdaniRepresentative Director and President, FamilyMart Co., Ltd.
(Japan)

Sophia C.W. Huang

Sophia C.W. HuangChairperson, Retailers Association of Chinese Taipei (RACT) / Chairperson, Pacific SOGO Department Stores Co., Ltd.
(Chinese Taipei)

B.S.Nagesh

B.S.NageshFounder, TRRAIN, and Ex-Chairman, Shoppers Stop Limited
(India)

Lekh Raj Juneja

Lekh JunejaChairman, KAMEDA SEIKA CO., LTD. (Japan)

Damodar MallCEO, Grocery Retail, Reliance Retail Ltd. (India)

Session 3Theme: "Challenges Facing Japan's Retail Industry

Japan is often regarded as a front-runner in addressing a range of retail challenges, including a declining and aging population, labor shortages and rising labor costs, customer harassment, loss prevention, and frequent natural disasters. This session will explore how retailers are responding to these challenges.

Tomoyasu Marutani

Tomoyasu MarutaniChairman, Secoma Company, Ltd. (Japan)

Kozo Furukawa

Kozo FurukawaChairman, Takamatsu Marugamemachi Shopping Street Association (Japan) /President & CEO, Takamatsu Machizukuri Co., Ltd.

Masaru Wasami

Masaru WasamiPresident Chief Executive Officer (CEO), AZ-COM MARUWA Holdings Inc. (Japan)

Tatsuya Sumitomo

Tatsuya SumitomoDirector and Founder, Tokushimaru Co., Ltd. (Japan)

Nanako Sadasue

Nanako SadasuePresident and CEO, Maker's Shirts Kamakura Co., Ltd. (Japan)

Saburosuke Fujisaki

Saburosuke FujisakiRepresentative Director, Chairman and President, Fujisaki Co., Ltd. (Japan)

Session 4Theme: "IT and Innovation"

This session will showcase how retailers and distributors are transforming their business models by adopting innovations such as AI, robotics, and other digital technologies to deliver new value to consumers.

Yoshihide Nagai

Yoshihide NagaiRepresentative Director, COO, Retail AI, Inc. (Japan)

Akira Sakakibara

Akira SakakibaraSenior Vice President, Chief Technology Officer (CTO), Panasonic Connect Co., Ltd. (Japan)

Atsushi Toyonaga

Atsushi ToyonagaPresident, Distribution Systems Research Institute (GS1 Japan)
(Japan)

Bharat Rupani

Bharat RupaniPresident, Aeon Next Co., Ltd.
(Japan)

Izuru Nishimura

Izuru NishimuraManaging Executive Officer, CIO, Head of Group DX Division, Seven & i Holdings Co., Ltd.
(Japan)

Miki Tsusaka

Miki TsusakaRepresentative Director and President, Microsoft Japan (Japan)

Hiroshi	Ishiguro

Hiroshi IshiguroProfessor, Department of Systems Innovation, The University of Osaka (Japan)

Renaud de Barbuat

Renaud de BarbuatPresident & CEO, GS1 AISBL
(Belgium)
His presentation will be delivered via pre-recorded video message.

Shi Hao Pang

Shi Hao PangDirector, APPBAY STUDIO SDN BHD (Malaysia)

Ryan Alfons Kaloh

Ryan Alfons KalohMarketing Director, PT Sumber Alfaria Trijaya, Tbk. (Alfamart) / CEO, PT Global Loyalty Indonesia (Alfagift) (Indonesia)

Yoshiko Furuhama

Yoshiko FuruhamaCorporate Executive Officer, EVP, in charge of Enterprise Business, Fujitsu Limited (Japan)

Session 5Theme: "Strategies and Case Studies of Globally Expanding Enterprises"

Through presentations by corporate leaders engaged in global business operations, this session will explore both the opportunities and challenges that lie ahead for the Asia-Pacific region.

Naoki Yoshida

Naoki YoshidaDirector, Pan Pacific International Holdings Corporation
(Japan)

Naoya Okada

Naoya OkadaExecutive Officer, Human Resources and Sustainability (incumbent) , AEON CO.,Ltd. (Japan)

Satoshi Shimizu

Satoshi ShimizuPresident & Representative Director, RYOHIN KEIKAKU CO., LTD. (Japan)

Junro Ito

Junro ItoRepresentative Director and Executive Chair, Seven & i Holdings Co., Ltd. (Japan)

Supaluck Umpujh

Supaluck UmpujhChairwoman, The Mall Group
(Thailand)

Sean Kreidler

Sean KreidlerHead of Research, Euromonitor International (United Kingdom)

Kwak Changheon

Kwak ChangheonVice President, Sustainability and Legal, GS Retail Co., Ltd. (Korea)

Changrock Kim

Changrock KimTeam Leader, Fashion Platform Team, SHINSEGAE Inc. (Korea)

Rakuten Group, Inc.Speaker to be confirmed
(Japan)


Loss Prevention Conference

In recent years, many countries have seen an increase in organized and habitual shoplifting and fraud, leading to deteriorating inventory loss rates. At the same time, in countries facing declining birthrates and aging populations, retailers are under increasing pressure to improve labor efficiency and streamline store operations. This conference focuses on loss prevention strategies that simultaneously reduce loss rates and improve storefront efficiency.
Part 1 will feature presentations on advanced initiatives from Japan and abroad, followed by a panel discussion among the speakers in Part 2.
Organizers The Japan Industrial Association of Electronic Article Surveillance Machines (JEAS)

Part 1

Yoshinori Inamoto

1.Greeting

Yoshinori InamotoChairman, The Japan Industrial Association of Electronic Article Surveillance Machines (JEAS) / Senior Consultant, Business Development Office, TAKACHIHO KOHEKI CO., LTD.

Mutsuo Atsumi

2.Guest Greeting

Mutsuo AtsumiPresident Chief Researcher, Japan Retailing Center Co., Ltd.

Hajime Omi

3.Moderator

Hajime OmiVice Chairman, The Japan Industrial Association of Electronic Article Surveillance Machines (JEAS) / Advisor, Institute of AJIS Retail Support

Kenji Inoue

4.Speaker

Kenji InoueDirector, The Japan Industrial Association of Electronic Article Surveillance Machines (JEAS) / Product Marketing Manager, NCR Commerce Japan Ltd.

Joshua

4. Speaker

JoshuaMember, The Japan Industrial Association of Electronic Article Surveillance Machines (JEAS) / Head Operator, Dahua Technology Japan

Mina Tsuchida

4. Speaker

Mina TsuchidaMember, The Japan Industrial Association of Electronic Article Surveillance Machines (JEAS) / Senior Vice President & CHRO, AWL, Inc.

Part 2A Panel Discussion will be held featuring the members of Part 1.


Country & Regional Reports

Representatives from retail associations across various countries and regions within FAPRA will present reports on the current status and future outlook of the retail industry in their respective locations. Speakers will be announced in due course.

Murali Prakash

Murali PrakashFAPRA

Solihin

SolihinIndonesian Retail Merchants Association

Datuk Andrew Lim Tatt Keong, J.P.

Datuk Andrew Lim Tatt Keong, J.P.Malaysia Retailers Association

Zaw Min Latt

Zaw Min LattMyanmar Retailers Association


APRCE 2028 Host Country Session

A presentation by the Malaysia Retailers Association, the host organization for the APRCE 2028.

Law Boon Eng

Law Boon EngVice president, Malaysia Retailers Association (MRA) / Chairperson of committee, The 23rd Asia-Pacific Retailers Convention & Exhibition

Entertainment Sociologist & Consultant https://www.reentertainment.online/EN/, METI adviser, Cabinet office media strategy adviser, guest lecture at Keio univ. and Waseda/NTU univ. Based on the 15yrs career as a marketer/business development in Recruit Staffing, DeNA, Deloitte, Bandai Namco, Bushiroad, he has initiated character business creation into various field: Game, Anime, Trading Card, Musical, Music Live, Sports. Publishing; “Entertainment Business Textbook”(2025)“Character Nation Japan”(2025), “Creator Wonderland“(2024)“Entertainment Business History” “Entertainment Guru”(2023), “Stan Economy”(2021), “Otaku Economy Genesis”(2019 Nikkei BP) “The Third Wave of Japanese Games”(2015)

Speaker Biography

Akio Nitori was born in 1944 and raised in Hokkaido.

In 1967, he founded Nitori Furniture Store, which evolved into today’s Nitori, famous for its slogan “Offering the Unexpected“.

After establishing a dominant nationwide presence in Japan, the company started opening stores abroad.

After serving as President since 1978, he has served as Chairman since taking office in 2016.

He transformed the company into one of the leading companies in Japan, by establishing a unique business model integrating Manufacturing, Logistics, IT and Retail which enabled the company to provide high quality products at affordable price.

In 2021, he made Shimachu a wholly owned subsidiary, and in 2024, he returned as president of Nitori Co., Ltd.

That same year, the Nitori Group hit the 1,000-store milestone globally, gaining momentum in its expansion across Asia.

Company Overview

Nitori Holdings Co., Ltd., founded in 1967 and incorporated in 1972, is a corporate group focused on furniture and interior products. The Group conducts manufacturing, logistics, and retail in an integrated system, and is expanding its business broadly both in Japan and overseas. Nitori is committed to providing value that enriches everyday lives.

Speaker Biography

Dr Malina Ngai is the Group CEO of AS Watson Group, the world’s largest international health and beauty retailer. With an annual revenue of USD24 billion and an extensive network of over 17,000 offline and online stores across 31 markets in Asia and Europe, Dr Ngai is widely acknowledged as an industry leader for her people-centric, customer-focused approach, as well as her expertise in leveraging data and technology to drive business growth with a background as a former competitive athlete and bronze medallist in rowing at the Asian Games representing Hong Kong, she exemplifies a sports-minded leadership style dedicated to fostering a caring corporate culture and supporting community initiatives. In 2025, Dr Ngai was named one of Fortune's Most Powerful Women in Asia 2025, ranking sixth overall and standing out as the only retail leader among the top ten honourees.

Company Overview

Established in 1841, AS Watson Group is one of the world's longest-standing and most recognised retail companies with roots in Asia. Today, the company operates over 17,000 stores across 12 retail brands in 31 markets, employing 130,000 people globally. This makes AS Watson Group the largest international health and beauty retailer in the world.

In the fiscal year 2025, AS Watson Group reported revenue of over US$26 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences.

Speaker Biography

1983Joined JUSCO Co.,Ltd. (JUSCO Co.,Ltd. changed its name AEON Co.,Ltd.)

2011General Manager, Management Department, International Planning Department AEON Mall Co.,Ltd.

2015Representative Director and President, AEON Mall Co.,Ltd.

2016Executive Officer, Shopping Center Development Business, Aeon Co.,Ltd.

2019Executive Vice President and Representative AEON Co.,Ltd.

2020Director President and Representative Executive Officer, AEON Co.,Ltd. (current position)

Company Overview

AEON was founded in 1758 as Okada-ya, a retailer of textiles and daily goods, and now conducts diverse operations. With the retail business as its starting point, our business ranges from the shopping-mall development and operation business, financial-services business that integrates credit card, banking, and insurance services, to the services and specialty-store business.

Speaker Biography

Mr. Vichai Kulsomphob is Chairman of the Executive Committee and CEO of Saha Pathana Inter-Holding Public Company Limited, Thailand’s leading diversified conglomerate. As a next-generation leader of the Group, he has led the creation and transformation of businesses across real estate development, retail, food, energy, financial services, education, and security, through both domestic and international joint ventures.

He holds multiple leadership roles as chairman, president, managing director, and board director of over 70 companies within the Group, including collaborations with Japanese and multinational corporations. Mr. Vichai holds advanced degrees in business and marketing from Chulalongkorn University, Thammasat University, the Norwegian School of Economics.

Recognized for his regional outlook and long-term vision, he embodies Saha Group’s philosophy of “Success with Synergy and Sharing,” creating sustainable growth through collaboration, innovation, and shared value.

Company Overview

Established in 1942, SAHA Group is Thailand’s leading diversified conglomerate with a fully integrated value chain across consumer products, foods and beverages, and service businesses including industrial estate in strategic location. With over 200 companies, 18 listed entities, market cap around 177 billion THB and 100,000+ employees, the Group combines manufacturing scale, nationwide distribution, and long-term international partnerships to deliver resilient earnings and sustainable growth aligned with Thailand’s economic expansion.

Speaker Biography

December 1966Born in Osaka Prefecture, Japan

March 1989Graduated from the Faculty of Economics, Kansai University

April 1989Joined The Fuji Bank, Limited (currently Mizuho Bank, Ltd.)

April 2017Appointed General Manager, Nagoya Central Branch, Mizuho Bank, Ltd.

June 2020Seconded to Takamatsu Construction Group

October 2020Officially joined Takamatsu Construction Group

December 2020Appointed Deputy General Manager, Corporate Administration Division, Head Office

April 2021Appointed Executive Officer and General Manager, Corporate Administration Division

April 1, 2024Assumed current position

Company Overview
Company Name:
Kongo Gumi Co., Ltd.
Founded:
578 AD
Head Office:
1-14-29 Shitennoji, Tennoji-ku, Osaka City, Osaka Prefecture, Japan
Business Activities:
  • Design and construction of temples, shrines, and religious facilities.
  • Restoration of National Treasures and Important Cultural Properties.
Speaker Biography

Born in Tokyo in 1964. He joined Isetan (now Isetan Mitsukoshi Ltd.) in 1987, working in women’s apparel, jewelry and watches, and sales at small- and medium-sized stores; he was involved in the opening of the Fuchu store and later completed an overseas assignment in Malaysia. After serving as General Manager of the Women’s Accessories Division, General Manager of the Fine Jewelry & Watches Division, and General Manager of Corporate Planning, he was appointed President of Iwataya Mitsukoshi Co., Ltd. in 2018. He became an Executive Officer in 2017, and since 2021 has served as Director, Representative Executive Officer, President and CEO of Isetan Mitsukoshi Holdings Ltd. He concurrently serves as Representative Executive Officer and President of Isetan Mitsukoshi Ltd.

Company Overview

A retail group centered on department stores in Japan and overseas. Isetan Shinjuku and Mitsukoshi’s Nihombashi and Ginza stores are the core profit drivers; metropolitan Tokyo operations are led by Isetan Mitsukoshi, while stores in Sapporo, Nagoya and Fukuoka are run by subsidiaries. The group also operates card/financial services, supermarkets and real estate, and pursues overseas expansion primarily in Southeast Asia.

Speaker Biography

Born in Tokyo in 1943. After graduating from Gakushuin University, he began his career at The Fuji Bank, Ltd. (currently Mizuho Bank, Ltd.) before joining Toraya Confectionery Co., Ltd. in 1969. He was appointed President and Representative Director in 1991 and has served as Chairman since 2020.

He has served as Vice Chairman of the Japan Retailers Association since 2003. His career also includes having held roles such as President of Junior Chamber International Japan and Chairman of the Japan Wagashi Association.

Company Overview

Toraya was founded in Kyoto in the early 16th century and has been a maker of traditional Japanese confections (Wagashi) for five centuries. Under the management philosophy of “Share the pleasures of traditional Japanese sweets” we consider the nature, producers, customers, and ourselves as interconnected and continue to work towards the future.

Speaker Biography

1986:Joined Hattori Seiko Co., Ltd. (now Seiko Group Corporation). Assigned to the Jewelry Division.

2001:Transferred to Seiko Watch Corporation. Responsible for diverse areas including product development and public relations.

2013:Appointed Senior Vice President and General Manager of Public Relations Department, Seiko Watch Corporation.

2018:Appointed Director and Executive Vice President, Seiko Watch Corporation. Led Grand Seiko’s global marketing.

From 2020:Held several key executive positions within the Group, including Executive Vice President, Seiko Group Corporation.

2023:Appointed President, Wako Co., Ltd.

Company Overview

Established in 1947, inheriting the retail division of K. Hattori founded in 1881. We offer a wide range of products, including watches, jewelry, men’s and women’s products, and works of art. Our collection features high-quality original items and masterpieces carefully selected from Japan and around the world with a discerning eye for aesthetics.

Speaker Biography

Since joining Shiseido Company, Limited in 1991, he has been primarily responsible for overseas businesses, including Europe and South Korea. From 2015, he served for eight years as President of Shiseido China, driving business growth while gaining extensive experience in managing a large-scale organization of nearly 10,000 employees.

In 2023, he was appointed President and COO of Shiseido Company, Limited, and in January 2025, he assumed the role of President and CEO. In these roles, he has been leading the execution of the mid-term strategy “SHIFT 2025 and Beyond” and the “Action Plan 2025–2026.”

In November 2025, Shiseido announced its “2030 Mid-Term Strategy,” under which he is leading the company’s transformation toward a new growth trajectory through the maximization of brand value.

Company Overview

Founded in 1872 in Ginza, Tokyo, as Japan’s first private Western-style pharmacy, Shiseido currently operates in approximately 120 countries and regions around the world. Based in Japan, we aim to transcend borders and boundaries and venture beyond the cosmetics business to realize Beauty Innovations through the creation of unique products, delivering new values and actively contributing to the happiness of our customers across the globe through beauty.

Speaker Biography

April 1988Joined ITOCHU Corporation

April 2012General Manager, Brand Marketing Department, ITOCHU Corporation

April 2020Executive Officer, ITOCHU Corporation

April 2023President, the 8th Company, ITOCHU Corporation Director, FamilyMart Co., Ltd.

February 2026Resigned as Executive Officer and President, the 8th Company, ITOCHU Corporation

March 2026 President and Representative Director, FamilyMart Co., Ltd. (Present)

Note: Previously served as President and Representative Director of Leilian Co., Ltd. and EDWIN Co., Ltd.

Company Overview
Corporate name:
FamilyMart Co.,Ltd.
Head office:
msb Tamachi-Tamachi Station Tower S,9F 3-1-21 Shibaura,Minato-ku,Tokyo 108-0023,JAPAN
Incorporated:
September 1, 1981
Objective of business:
Convenience store operations under franchise system
Number of stores:
24,620(end of February 2025)
Total store sales:
3,243,888 million yen(Fiscal 2024)
Speaker Biography

He joined SEVEN-ELEVEN JAPAN in 1985 and was involved in store operations and product development for many years. In 2015, he was appointed Member of the Board of Directors & Executive Officer Head of Merchandising Department. In 2019, he became Managing Executive Officer & Department Head Group Merchandise Strategy & Planning Division at Seven & i Holdings, among other key positions within the group. In May 2021, he was appointed President and CEO of PEACE DELI, a company managing group-wide infrastructure. In October 2024, he became President and CEO of YORK Holdings, which focuses on the superstore business.

Company Overview

YORK Holdings: A Holding Company Encompassing Ito-Yokado, York-Benimaru, LOFT, Akachan Honpo, and Denny's Japan — Welcoming 680 Million Customers Annually as a Top-Tier Retail Group in Quality and Scale.

Speaker Biography

2000Company Physician, Furukawa Electric Co., Ltd.

2002Outpatient Physician, Department of Psychosomatic Medicine, Yokohama Rosai Hospital

2010Acquisition of Doctor of Medicine

2011Company Physician (Incumbent)

2014General Manager, Health Management Division

2021Executive Officer, CWO (Chief Well-being Officer), General Manager, Wellness Promotion Department

2022Director, Executive Officer, CWO, General Manager, Wellbeing Promotion Department

2023Director, Senior Executive Officer, CWO, General Manager, Wellbeing Promotion Department

2026Director, Senior Managing Executive Officer, CWO, General Manager, Wellbeing Promotion Department (Incumbent)

Company Overview

Since its founding in 1931, the Marui Group has established a unique and competitive position through its distinctive business model that integrates retail and finance. In recent years, the company has embraced a vision of balancing impact and profit, and is undergoing a transformation toward a Business that Supports “SUKI”

Speaker Biography

Joined Tokyu Corporation in 2008 after working in the telecommunications and IT sectors. Contributed to strengthening group-wide customer platforms, digital initiatives, and loyalty programs, and later led retail business strategy, including e-commerce and OMO initiatives. Since April 2021, serves as President and CEO of SHIBUYA109 Entertainment, overseeing youth-centered retail platforms and related business development.

Company Overview

SHIBUYA109 Entertainment operates SHIBUYA109 Shibuya as a youth-centered retail platform and develops youth-focused solutions through entertainment and consulting. Leveraging deep insights into Gen Z values and behavior, the company goes beyond commercial facility operations to support brands and organizations in engaging younger generations and addressing social and cultural change.

Speaker Biography

Born in Ishikawa Prefecture in 1963, he joined East Japan Railway Company (JR East) in 1988. After gaining experience across hotels, housing, and new business development, he became the youngest president of a railway bento company within the JR Group in 2000. He led key initiatives including the acquisition of Kinokuniya and the development of GRANSTA Tokyo at Tokyo Station. In 2011, he was appointed Executive Vice President of LUMINE, and in 2016 became an Executive Officer of JR East, where he formulated the company’s Life Service Vision. From 2021, as Senior Managing Executive Officer, he promoted the “Beyond Stations” concept and major projects such as the Shinagawa development. He has served as President and Representative Director of LUMINE since June 2023. 

Company Overview

LUMINE operates 16 commercial facilities in Japan and two overseas, including LUMINE and NEWoMan, mainly at major metropolitan terminals. Guided by its corporate philosophy, the company creates new lifestyle value from a global and sustainable perspective.

Speaker Biography

Mr. Phyoe Min Kyaw is the Chief Executive Officer of City Mart Holding Co., Ltd. (CMHL), Myanmar’s largest retail conglomerate. A visionary leader, he blends data-driven innovation with respect for traditional business values. Since becoming CEO in 2022, Phyoe has steered CMHL through economic challenges while achieving consistent annual growth. His leadership emphasizes resilience, operational efficiency, and community impact. He has advanced sustainability by reducing plastic use and expanding local supplier partnerships, aligning retail success with long-term community value. With broad experience in operations, supply chain, and digital transformation, Phyoe is recognized for balancing technology with tradition. His leadership centers on ethics, collaboration, and sustainable growth in evolving markets. Phyoe holds a Finance degree from Arizona State University and contributes actively to ethical business development in Myanmar. At APRCE 2026, he will share practical strategies for building retail resilience, strengthening local ecosystems, and advancing community-focused innovation.

Company Overview

City Mart Holding Co., Ltd. (CMHL) is Myanmar’s leading retailer, founded in 1996 with a single supermarket near Aung San Stadium in Yangon. CMHL now operates over 300 multi-format stores nationwide, including supermarkets, hypermarkets, convenience stores, pharmacies, and bookstores. Through City Mall Online, CMHL provides a convenient digital grocery and lifestyle shopping experience while focusing on quality, freshness, value-for-money, and responsible growth for customers, employees, society, and the environment.

Speaker Biography

Sophia C.W. Huang is the Chairperson of Pacific SOGO Department Stores (a.k.a. Far Eastern SOGO) and the Chairperson of the Retailers Association of Taiwan (RACT). She is also a member of the board of Far Eastern Shangri-La Hotel. Since assuming leadership of SOGO in 2007, Ms. Huang has led the company with a strong commitment to sustainability, integrity, and customer-centered innovation. Under her leadership, SOGO has received more than 250 major CSR and ESG awards domestically and internationally, and has become a recognized benchmark for sustainable retail in Taiwan. Ms. Huang has been widely recognized for her leadership in sustainable retail development. Her honors include Outstanding Sustainable Retail Leader (2025) by the Taiwan Institute of Sustainable Energy (TAISE), Business Leader of the Year (2023) by the British Chamber of Commerce in Taipei (BCCT),and Asia’s Top Sustainability Superwomen (2018) by CSRWorks International.

Company Overview

Retailers Association of Chinese Taipei (RACT) serves as the central platform for Taiwan’s retail industry, connecting retailers with government, academia, and society to promote industry development and collaboration. Guided by its vision — United Industries · Innovating Futures · Thriving Together — RACT advances policy dialogue and talent development. Under the leadership of its Chairperson, Sophia C.W. Huang, the Association promotes sustainability, digital innovation, and responsible retail practices across Taiwan’s retail sector.

Speaker Biography

Alice T. Liu is the President and CEO of Golden ABC, Incorporated (GABC), following a strategic two-year leadership transition that began with her appointment as President and COO in March 2023. Her leadership has focused on modernizing the company’s operations, enhancing e-commerce, embedding sustainability, and advancing talent development. Under Ms. Liu’s leadership, GABC is expected to fortify its position as a global retail powerhouse, balancing its heritage of trusted brands like Penshoppe, OXGN, Memo, ForMe, Regatta, and Bocu with forward-looking innovation.

Currently, Ms. Liu serves as the President of the Philippine Retailers Association, Board of Trustees of Philippine Franchise Association, and a member of the Asia-Pacific Advisory Board of the National Retail Federation.

Company Overview

GOLDEN ABC, Inc. (GABC) is a multi-awarded international fashion enterprise that is home to top proprietary brands shaping the retail industry today. Produced, marketed, and retailed under a fast-growing, dynamic family of well-differentiated, proprietary brands: PENSHOPPE, OXGN, FORME, MEMO, REGATTA, and BOCU. Originating in the Philippines in 1986, GABC now has more than 1000 strategically located sites and presence in different countries around Asia.

Speaker Biography

Mr. B.S. Nagesh is the Founder of a Not-for-Profit organization called TRRAIN which has a vision of “Empowering people in Retail”. He started TRRAIN to fulfill his personal belief of 25 years of learning, 25 years of earning and 25 years of returning.

He has been involved with Shoppers Stop a leading department store chain, since its inception in 1991 as the first employee. He was the Chairman of the company till July 2025.

Mr. Nagesh has been recognized as an iconic retailer and was inducted into the World Retail Hall of Fame 2008 at the World Retail Congress 2008 conducted in Barcelona.

He is the recipient of Hellen Keller award for being a role model in creating livelihood for Persons with Disability. He is also nominated as an Ashoka Fellow. He is the author of a book called SERVE.

Company Overview

TRRAIN is a not-for-profit established by B.S. Nagesh to fulfill his personal philosophy of giving back to the community after the age of 50 years.

TRRAIN conceptualized Retail Employees Day celebration across 35 countries. TRRAIN Retail awards recognizes associates for their customer service excellence in India and globally through IGDS. Its flagship program has skilled and created livelihood for 43000 Persons with Disability and 16000 girls from marginalized communities.

Speaker Biography

Molly Fong is an accomplished business leader with three decades of experience in the retail and beauty industry, most notably as the former Chief Executive Officer and Director of InNature Berhad, a regional franchisee of The Body Shop.

Molly holds an MBA from the University of Nottingham and was named Alumnus of the Year in 2013. She has served on the Advisory Boards of Nottingham University Business School since 2019, and was recently appointed Honorary Fellow in August 2025. She was also awarded an Honorary Doctor of Laws by the university in February 2026.

Consistent with her belief in responsible management education, Molly also actively contributes to industry dialogue on purpose-driven leadership and values-based business conduct. In furtherance of this commitment, she founded the ESG Committee of the Malaysia Retailers Association in 2025 and currently serves as its Chair.

Company Overview

InNature Berhad, is the franchisee of The Body Shop in Malaysia, Vietnam and Cambodia. During Molly’s tenure as the former CEO and Director, the brand grew to be a market leader in the beauty industry and an award-winning retailer, culminating in InNature’s listing on the Main Market of Bursa Malaysia in 2020. InNature subsequently became Southeast Asia’s first B Corp–certified public-listed company in 2023.

Speaker Biography

Born in Hokkaido in 1954. After he graduated from the Faculty of Law at Keio University, he joined Hokkaido Takushoku Bank, Ltd. He then joined Citibank N.A., where he served as General Manager of the Customer and Human Resources Development Division. In March 2007, he joined Secoma Co., Ltd., serving as Executive Vice President, President and Representative Director, Representative Director Chairman before assuming his current position in March 2025. He also serves as Chairman of the Hokkaido Committee for Economic Development, Executive Director of the Hokkaido Economic Federation, Chairman of the Hokkaido EU Association, and Honorary Consul of the Kingdom of Spain in Sapporo. Secoma Group has established their internal supply chain, covering from agricultural farming, food manufacturing, logistics and system development in order to support and grow their convenience store “Seicomart.” Through these developments, Secoma has also been expanding their business fields other than running the convenience store chain.

Company Overview

Secoma Corporation Ltd. (Headquarters: Sapporo, Hokkaido)

  • The Secoma Group consists of over 20 companies and operates a vertically integrated supply chain, which covers “from farm to table” with agricultural production, food manufacturing, logistics and its retail business,the Seicomart convenience store chain.
  • Seicomart recorded JPY 203.9 billion in store sales in 2025, with 1,199 stores as of December 2025.
Speaker Biography

Born March 13, 1957 in Takamatsu City, Kagawa Prefecture

1981Graduated from the Faculty of Business Administration, Ritsumeikan University

2007Chairman of the Takamatsu Marugamemachi Shopping District Promotion Association

2014Representative Director of Takamatsu Marugamemachi Real Estate Co., Ltd.

2018President & CEO, Takamatsu Machizukuri Co., Ltd.

Company Overview

Takamatsu Machizukuri Co., Ltd. is a community-based developer primarily composed of local shop owners.

As a social business, the company is working to revitalize the city’s central shopping district, which has declined over time, by implementing an area management system that enables the integrated operation and management of the entire district.

Speaker Biography

Born in 1945 in Yoshikawa Town (now Yoshikawa City), Saitama Prefecture. Entered the transportation industry after working in fruit and vegetable retail. Founded his own business at age 24 in 1970. Established Maruwa Unyu Kikan Co., Ltd. in 1973. Entered the 3PL (Third-Party Logistics) business in the early 1990s. Listed on the Tokyo Stock Exchange Second Section on April 8, 2014. Moved to the Tokyo Stock Exchange First Section on April 10, 2015. Transitioned to a pure holding company structure on October 1, 2022, and changed the company name to "AZ-COM Maruwa Holdings Inc." Serves as Chairman of the Japan 3PL Association, Chairman of the Higashi-Saitama Technopolis Cooperative Association, Representative Director of the Public Interest Incorporated Foundation Wasami Maruwa Foundation and other positions.

Company Overview

Operating under the concept of "3PL & Platform Company," we focus on e-commerce logistics, chilled and frozen food logistics, pharmaceutical and medical logistics as our core businesses. In addition, we are committed to strengthening and expanding our BCP (Business Continuity Plan) logistics operations, aiming to build a robust logistics network that serves as essential social infrastructure.

Speaker Biography

1981, Editor in-Chief of the town magazine Awawa 2003, the company through M&A. 2012,Tokushimaru Co., Ltd. president and representative director. 2020, Tokushimaru mobile supermarkets exceeded 500. 2022, Tokushimaru mobile supermarkets exceeded 1,000. In 2023, "Gusu Monthly Tokushimaru" editor-in-chief.

Company Overview

We have partnered with 143 supermarkets and operate approximately 1,200 Tokushimaru mobile supermarkets.

Speaker Biography

Born in Kamakura. Joined Shonan Shinkin Bank in 1995. Joined Maker's Shirt Kamakura Co., Ltd., a company operated by her parents. Since then, she has been involved in web business, store property negotiations, and the development of business systems.

In 2012, she spearheaded preparations for the New York store opening, overseeing everything from real estate contracts and interior design to visa arrangements and the implementation of inventory management as well as POS register integration systems. In 2019, she led the opening of the first store in China, located in Shanghai. In 2020, she was appointed President & CEO of Maker's Shirt Kamakura Co., Ltd.

Company Overview

Founded in Kamakura in 1993, we offer high-quality, Made-in-Japan shirts at fair and honest prices. We currently operate 25 stores in Japan and five overseas. Guided by our motto, “Supporting business professionals around the world through shirts,” we remain committed to a business model that does not rely on discounts or sales, instead selling our products at full value.

Speaker Biography

After graduating from the Department of Political Science at Keio university Faculty of Law in 1971 and joining Isetan co., Ltd. in 1971, he became a director of Fujisaki Co., Ltd. in 1979, president in 1989, and chairman and president in 2022.

In addition, he served as Vice President of the Japan Department Store Association in 2000, Chairman of the Miyagi Prefectural Public Safety Commission from 2005~2006, 25th President of the Sendai Chamber of Commerce and industry in 2022, Chairman of the Federation of Chambers of Commerce and Industry of the Six Tohoku Prefectures, and Vice President of the Japan Chamber of Commerce and Industry.

The award is the 2019 Rising Sun Medal of Small Ribbon.

Company Overview
Company name:
Fujisaki Corporation
Location:
3-2-17 Ichibancho, Aoba-ku, Sendai City, Miyagi Prefecture
Founded:
Bunsei 2 (1819)
Number of employees:
Approximately 730
Speaker Biography

Currently an Executive Officer at Retail AI Group (since 2025), with a career spanning leadership role at NTT COMWARE, Sony, and SoftBank Robotics. They have a proven track record in launching fintech services and leading the global expansion of digital and robotic solutions. Joined Retail AI Group in 2021 and was promoted to Executive Officer in 2023.

Company Overview

Retail AI Inc. is a visionary leader dedicated to revolutionizing the shopping experience through advanced retail technology. By leveraging our proprietary "Smart Store Technology"—including our independently developed smart shopping carts, refined on the front lines of physical retail—we are driving meaningful innovation across the brick-and-mortar landscape.

Speaker Biography

Joined IBM Japan in 1986, leading system development for financial and manufacturing clients before being appointed IBM Distinguished Engineer in 2005. Served as CTO of Global Business Services and later CTO of the Smarter Cities business.

Appointed CTO and Executive Officer of Microsoft Japan in 2016 and concurrently served as President of Microsoft Development from 2018.

Joined Panasonic in 2021 as Executive CTO of the Connected Solutions Company. Became Senior Vice President and CTO of Panasonic Connect in 2022.

Appointed Group Chief AI Officer (CAIO) of Panasonic Holdings Corporation in 2026, while continuing to serve as Senior Vice President and CTO of Panasonic Connect.

Company Overview

Panasonic Connect Co., Ltd. centers its business on B2B solutions. The company generates operational and technological synergies with Blue Yonder, which Panasonic acquired in 2021, and provides software that leverages facial-recognition technology. It also holds leading market positions in hardware, including the Let's Note laptop series and broadcast and professional video equipment.

Speaker Biography

April 1981Joined the Ministry of International Trade and Industry (now the Ministry of Economy, Trade and Industry - METI)

June 2011Director-General for Commerce and Distribution Policy, Minister's Secretariat

June 2013Senior Managing Director, Japan Finance Corporation (JFC)

July 2015Commissioner, Small and Medium Enterprise Agency

April 2019Chairman, Organization for Small & Medium Enterprises and Regional Innovation, Japan (SMRJ)

June 2024President, GS1 Japan (The Distribution Systems Research Institute)

Company Overview

GS1 Japan was established in 1972 as the "Distribution Systems Research Institute," an organization dedicated to promoting informatization through standardization. As a member of GS1—the international non-profit organization that drives global standards—we are committed to the widespread adoption and implementation of product identification codes.

Speaker Biography

July 1997Joined Daymon Worldwide, Inc.

March 2007Vice President, responsible for the AEON (Japan) account, Daymon Worldwide, Inc.

March 2012Division Vice President, U.S. Business, Daymon Worldwide, Inc.

January 2015President, Asia Operation, Daymon Worldwide, Inc. concurrently President, Daymon Worldwide (Japan).

2018Executive role at a retail technology startup

March 2019Project Leader, Online Supermarket Business AEON Co., Ltd.

December 2019President, AEON NEXT Co., Ltd.-present:

Company Overview

AEON NEXT, a 100% Aeon subsidiary, operates “Green Beans”, a pure-play online supermarket built on Ocado Solutions’ AI- and robotics-enabled technology platform.

Through our state-of-the-art Customer Fulfillment Center (CFC), we manage a fully integrated, end-to-end model spanning digital commerce, automated fulfillment, and precision last-mile delivery. With a rigorously controlled cold chain and data-driven operations, we offer a comprehensive assortment from fresh foods to daily essentials, delivering superior quality, reliability, and convenience at scale.

Speaker Biography

Miki Tsusaka is the Representative Director and President of Microsoft Japan, appointed in February 2023. She oversees all of Microsoft’s products, solutions, services, and support in Japan, while leading engagement with customers and business partners. Her focus is on accelerating Japan’s digital transformation by leveraging Microsoft’s global and local expertise in productivity and platform solutions, and strengthening the company’s reputation as a trusted partner for individuals, organizations, and governments. Before joining Microsoft, Miki was a Senior Partner and Managing Director at Boston Consulting Group (BCG), advising clients across industries in Japan and globally on growth strategy, profitability improvement, organizational redesign, and digital transformation. She founded consulting groups specializing in marketing, sales, and pricing, expanded BCG’s service offerings, served on its Executive Committee, and was Chief Marketing Officer. She holds a BA from Harvard University and an MBA from Harvard Business School, and was named one of Fortune’s 100 Most Powerful Women in Asia in 2024 and 2025.

Company Overview

Microsoft Japan is the Japanese subsidiary of Microsoft Corporation. It develops AI-powered platforms and tools, delivering innovative solutions that adapt to customers’ evolving needs. By combining global technology with local insight, the company supports organizations and individuals across industries, helping them work smarter, accelerate transformation, and create new value through responsible, practical, and scalable use of artificial intelligence, while fostering trust, security, collaboration, sustainability, innovation, growth, and long-term impact worldwide.

Speaker Biography

Hiroshi Ishiguro received a Ph. D. from Osaka University, Japan in 1991. He is currently Professor of Department of Systems Innovation at Osaka University, Visiting Director of Hiroshi Ishiguro Laboratories at the Advanced Telecommunications Research Institute (ATR), Project Manager of MOONSHOT R&D Project, Thematic Project Producer of EXPO 2025 Osaka, Kansai, Japan, and CEO of AVITA, Inc. His research interests are interactive robotics, avatar, and android science. Geminoid is an avatar android that is a copy of himself.

Company Overview

Osaka University, founded in 1931, is a leading national university in Japan, renowned for strong research from fundamentals to applications, with global recognition in medicine, engineering, and the humanities and social sciences.

Speaker Biography

Renaud de Barbuat has served as President and CEO of GS1 since July 2022. A seasoned executive with over 30 years’ experience driving digital transformation in large-scale global companies, Renaud leads GS1 with the ambition to build on 50 years of standards adoption to better serve industries in their digital transformation journey, ultimately benefiting consumers and patients.

Before becoming CEO, Renaud joined GS1 in 2019 as Chief Operating Officer. He previously served as Chief Information Officer of Carrefour, one of the world’s largest retailers, where he drove a major omnichannel and supply chain transformation. Earlier, he held CIO roles at Thales and EDF, and was Vice-President at AT Kearney.

Renaud graduated from École Polytechnique and École Nationale Supérieure des Techniques Avancées in France, and holds an M.S. from Carnegie Mellon University in the USA.

Company Overview

GS1 is a neutral, not-for-profit organisation that develops the most widely used standards for product identification and efficient business communication. GS1 standards improve the efficiency, safety, and visibility of supply chains across physical and digital channels in 25 sectors. With local Member Organisations in over 100 countries, more than two million user companies, and 10 billion transactions every day, GS1 is powering trust in data for everyone, everywhere.

Speaker Biography

I am an IT and DX specialist with over 20 years of experience in system development and project planning across trading, finance, and energy sectors. I joined Seven & I Holdings in 2014 on secondment from a major client company and became a permanent member in 2019. In 2021, I was appointed Executive Officer and Head of System Division at Seven-Eleven Japan. Since 2025, I have served as Senior Executive Officer and Head of Group DX Division at Seven & i Holdings, while concurrently serving as President of SpireX.

At Seven-Eleven, I led transformative initiatives including industry-first inbound systems, "Seven VIEW" disaster recovery platform, and "Seven Central" real-time data infrastructure. These achievements were recognized with the Google Customer Award in 2021 and have been featured extensively in leading media outlets and academic journals as pioneering best practices in retail technology.

Company Overview

Seven & i Holdings Co., Ltd. is a pure holding company that plans, manages, and operates a corporate group centered on the convenience store business in Japan and overseas.

It operates approximately 85,800 7-Eleven stores across 19 countries and regions.

Speaker Biography

Ryan Alfons Kaloh joined PT Sumber Alfaria Trijaya, Tbk (Alfamart) in 2014 as Marketing Director. He has also served as Chief Executive Officer at PT Global Loyalty Indonesia (Alfagift) since 2019. With the Alfamart group, he has been involved in transforming retail towards a modern direction by strengthening CRM, digital, and O2O business strategies.

Prior to working in the retail industry, he spent the majority of his career in marketing since 1998 in the consumer goods industry at various giant Indonesian companies, from PT HM Sampoerna,Tbk to PT Mayora Indah, Tbk.

He has also spoken at numerous marketing and advertising forums, retail business forums, and various commercial sessions for MNCs. He was also a keynote speaker at NRF APAC 2025.

Company Overview

Alfamart is a grocery minimarket retail company, founded in 1999, which has more than 21,000 stores in Indonesia and serves around 6 million consumers every day.

Since 2016, it has developed a modern CRM membership supported by data processing capabilities, thus providing the ability for customized and targeted promotions through the Alfamart application. In 2019, Alfamart began to innovate into a membership and transactional application with more than 25 million users, which also confirmed the integrated business transformation of Alfamart and Alfagift into Online to Offline (O2O). Alfagift and its membership program have been major contributors and drivers of business growth for Alfamart in serving the dominant young and digital savvy segments today.

Speaker Biography

Pang Shi Hao is a seasoned software technology specialist with a rare combination of deep coding expertise and hands-on ERP implementation experience in the retail sector. As Director of APPBAY STUDIO SDN BHD (Malaysia), he now leads digital transformation projects that fuse modern web frameworks with large-scale enterprise systems. At APRCE 2026, Pang will deliver a highly practical session on how open source solutions and AI based solutions can seamlessly help to address the issues on Labor shortages due to ageing populations, sustainability targets (SDGs 2030, carbon neutrality by 2050), shifting consumer demographics (especially Gen Z), and the need for cross-border knowledge sharing across Asia-Pacific.

Key Experience Highlight

More than 7 years of direct software customization experience in the retail sector (large-sized chains and regional distributors in Malaysia & Singapore & Spain & Philippine).

Led integration of custom ERP modules with e-commerce, POS, inventory, and logistics systems for 15+ retail clients.

Specialized in building responsive web and mobile applications that consume data from various platforms, dramatically improving staff training platforms and in-store dashboards.

Company Overview

AppBay Studio Sdn Bhd is a Malaysia-based technology company incorporated in 2021, specializing in computer programming, IT consultancy, and digital solutions. The company delivers custom software development, mobile applications, and web-based solutions tailored to businesses of all sizes. Leveraging modern technologies such as React, Node.js, Python, Swift, and cloud platforms, AppBay Studio is committed to driving digital transformation and operational efficiency for its clients across diverse industries.

Speaker Biography

September 2012Director of the Company

November 2013Senior Managing Director of the Company

July 2015Senior Managing Director and CCO of the Company

January 2018Senior Managing Director and CAO (Representative Director) of the Company

January 2019Director of UNY Co., Ltd. (current position)

September 2019 President and CEO (Representative Director) of the Company President and Representative Director of Don Quijote Co., Ltd.

September 2025Director of the Company (current position)

Company Overview

Company Name:Pan Pacific International Holdings Corporation

Date Established:5-Sep-1980

The Founder:Takao Yasuda

Representatives:President & CEO, Representative Director Hideki Moriya
COO and Representative Director Kosuke Suzuki

Number of Employees:17,075(Consolidated) (As of June 30, 2025)

Speaker Biography

Ms. Supaluck Umpujh, Chairwoman of The Mall Group, is one of Thailand’s most influential business leaders, transforming the nation’s retail landscape with landmark destinations including Siam Paragon, The Em District, The Mall Lifestore, and the upcoming Bangkok Mall. Her bold vision and innovation have redefined experiential retail and positioned Thailand as a regional hub for luxury and world-class lifestyle destinations.

Her distinguished international honors include France’s Legion of Honor and Italy’s Knight of the Order of the Star of Italy. She was inducted into the World Retail Hall of Fame and has received Entrepreneur of the Year and a Lifetime Achievement Award in recognition of her enduring impact. In 2024 and 2025, she was named among Fortune’s Most Powerful Women in Asia.

Ms. Supaluck continues to inspire global retail leadership through excellence, innovation, and transformative vision.

Company Overview

The Mall Group stands at the forefront of Thailand’s luxury retail and lifestyle arena. Prestigious destinations include Siam Paragon and the EM District, comprising Emporium, EmQuartier and Emsphere, together with The Mall Lifestore and the upcoming mega project “Bangkok Mall”. A refined portfolio of global brands, distinctive concepts and world-class entertainment creates a sophisticated retail ecosystem, propelling tourism growth, stimulating economic dynamism and redefining Asia-Pacific retail excellence.

Speaker Biography

October 1996Joined Ryohin Keikaku Co., Ltd. May 2015: Director, General Manager of Sales Division, Ryohin Keikaku Co., Ltd.

June 2015Director, General Manager of East Asia Business Division, Ryohin Keikaku Co., Ltd.

February 2018Managing Director, General Manager of Merchandising Headquarters, Ryohin Keikaku Co., Ltd.

February 2019Managing Director; General Manager of Mainland China Business Group, Ryohin Keikaku Co., Ltd.

September 2021Senior Managing Director, General Manager of Mainland China Business Group, Ryohin Keikaku Co., Ltd.

November 2022Executive Vice President and Director; Responsible for Mainland China Business, Taiwan Business ,and Hong Kong Business, Ryohin Keikaku Co., Ltd.

November 2024President & Representative Director, Ryohin Keikaku Co., Ltd. (current)

Company Overview

'Operation of specialty retail business centered on MUJI, including product planning, development, manufacturing, wholesaling and sales'

Speaker Biography

Changheon Kwak is Vice President of Sustainability and Legal at GS Retail. In this dual-leadership role, he oversees the legal aspects of the company’s international growth, specializing in cross-border licensing and the negotiation of strategic joint venture agreements for overseas markets.

Mr. Kwak transitioned to the retail industry in 2017, serving at Reckitt Benckiser Korea before joining GS Retail in 2022. Prior to his corporate career, he spent years as an attorney at premier law firms in both South Korea and the United States. During his tenure in private practice, he focused on helping clients navigate the complexities of international business expansion. With extensive expertise in both legal and retail strategy, he provides a unique perspective on scaling franchise models across diverse regulatory landscapes.

Company Overview

GS Retail is Korea’s leading retail company, operating Korea’s largest convenience store network, supermarket chains, and TV home shopping. By integrating its vast physical infrastructure with advanced digital commerce, GS Retail provides a seamless, multi-channel shopping experience.

The company continues to pioneer retail innovation, driving sustainable growth and successful international expansion across the Asia-Pacific region.

Speaker Biography

January 2015Joined AEON Retail Co., Ltd.

November 2015Organic Business Project Team, AEON CO.,LTD.

November 2016Division Manager, Bio c' Bon Japon Co.,Ltd.

March 2019Representative Director and President, Bio c' Bon Japon Co.,Ltd.

January 2020President and Representative Director, AEON SIGNA Sports United Co.,Ltd.

July 2022Director and Vice President, AEON Malaysia

April 2024Executive Officer and Chief Officer of Malaysia Business, AEON CO.,LTD and President and Director, AEON Malaysia

March 2026Executive Officer, Human Resources and Sustainability (incumbent) , AEON CO.,Ltd. (current position)

Company Overview

AEON was founded in 1758 as Okada-ya, a retailer of textiles and daily goods, and now conducts diverse operations. With the retail business as its starting point, our business ranges from the shopping-mall development and operation business, financial-services business that integrates credit card, banking, and insurance services, to the services and specialty-store business.

Speaker Biography

Name:Changrock Kim

Current position & Affiliation:SHINSEGAE Inc. Fashion Platform Team/Team Leader

Key Experience & Expertise:Planning work, Department Store management work.

Education & Key Achievements:Bachelor of Business Administration, New Business Promotion(SHINSEGAE Factory Store, CHICOR, SHINSEGAE Hyperground etc)

Company Overview

About Shinsegae: Shinsegae is a premier department store in Korea, leading the retail market with a luxurious shopping experience, offering a wide array of fashion, beauty, Food&Beverage, and lifestyle products.

Speaker Biography

Sean Kreidler is Head of Research at Euromonitor International, with 18 years of experience in international market research and project leadership across fast-moving consumer goods and services.

Based in Tokyo since 2017, he leads a local research team delivering strategic market data and consumer insights through a wide range of analytical methodologies. His work supports both Japanese and international clients in identifying opportunities and accelerating growth.

Sean began his career managing research projects across Latin America and later oversaw market studies spanning 30 industries in 20 countries across the Americas. He specialises in retail, food, and beverage sectors and frequently speaks at industry events globally.

He holds a bachelor’s degree in Economics and Spanish from the University of Michigan.

Company Overview

Euromonitor International leads the world in global market intelligence into industries, companies, economies and consumers. With over 50 years at the cutting edge of the industry, we blend deep human expertise with AI technology and analytics, to deliver insights that drive confident, high-stakes decisions—at speed and scale. Our global network and proprietary data empower you to unlock growth opportunities and navigate change.

We have specialist teams in 16 offices around the world and a network of on-the-ground analysts in over 100 countries, providing cultural and business nuances others miss. We research 210 countries & jurisdictions and 99.9% of the world’s consumers, helping our clients to make sense of global markets.

Speaker Biography

After graduating from Gakushuin University, he joined Mitsui Trust and Banking Co., Ltd. (now Sumitomo Mitsui Trust Bank, Limited). He earned an MBA from the Drucker School of Management at Claremont Graduate University in the United States and later worked for Nordstrom. In 1990, he joined Seven-Eleven Japan Co., Ltd. After serving in roles including regional supervision for store operations guidance and Head of Marketing, he transferred in May 2009 to Seven & i Holdings Co., Ltd., the company’s holding company. He has since held positions including Head of Business Promotion, Chief Sustainability Officer, executive in charge of the Superstore Business, and Chief Administrative Officer. Since May 2025, he has served as Representative Director and Chairman, while concurrently serving as Chairman of the Board of Directors of York Holdings.

Company Overview

Seven & i Holdings Co., Ltd. is a pure holding company that plans, manages, and operates a corporate group centered on the convenience store business in Japan and overseas.

It operates approximately 85,800 7-Eleven stores across 19 countries and regions.

Speaker Biography

After graduating from Hitotsubashi University, she joined SAP Japan, where she worked as a consultant before transferring to SAP’s global headquarters in Germany. She later led healthcare digital transformation initiatives at Philips Japan, and subsequently founded and scaled the Japanese subsidiary of BlackLine as Representative Director and President, driving accounting and finance transformation for Japanese enterprises. Motivated by a strong commitment to addressing societal challenges and advancing sustainability, she joined Fujitsu in 2023. Since 2024, in her current role, she has been leading the transformation of Japan’s retail industry through the strategic use of data and AI.

Company Overview

Fujitsu is a global technology company that supports retail transformation through trusted technology and digital transformation. Leveraging data and AI, Fujitsu helps enable sustainable, customer-centric retail experiences.

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